Terms & Conditions

A non-refundable deposit of £100 per caravan per week is required at the time of booking. Provisional bookings will be held for 7 days, awaiting receipt of your deposit. The balance is required 6 weeks prior to the start of your holiday

Please make cheques payable to “Arden Caravans”. When your deposit is received an email confirmation of the booking will be sent to you.

Prices include entertainment passes, (except for events which require tickets as extra) heating, gas, water & electricity. Bed linen is not included and must be brought by the customer or hired.

Amendments to the booking will incur a £50 amendment fee.

Reductions are not given for stays curtailed.

Holiday Cancellation Insurance is not included in these rates.

FORCE MAJEURE: No liability can be accepted for any loss, damage or injury arising in relation to anyone staying in, or visiting, the rental property & complex. In the context of our terms & conditions, force majeure is any event that we could not, even with due care, foresee or avoid. These events include, but are not limited to war, threats of war, civil commotion or strife, hostilities, industrial action, natural disaster, fire, flood, theft, vermin, nuisance by pests/insects or animals, acts of God, terrorist activity, nuclear disaster, adverse weather, government action, transportation problems, power failures/cuts, water shortages/cuts, construction work, noise or any event outside of our control.

Please note: This website is not an official Butlins website and does not aim to infringe any trademarks or copyright owned by Butlins Skyline Limited. However, the caravan is sited at Butlins and Butlins provide the facilities.